Content Marketing & Community Associate

About the Job:

This is a high-impact, high-ownership role where you'll work directly with the Founder to build the voice, brand, and community of eComSuite.

You'll interact with customers, conduct interviews, host webinars, create engaging content, execute integrated marketing campaigns, and help establish eComSuite as a trusted AI platform for marketplace sellers.

From customer success stories and thought leadership to product launches and digital campaigns, you'll own end-to-end marketing initiatives that directly influence customer engagement, brand awareness, and business growth.

If you're passionate about storytelling, content marketing, digital campaigns, community building, and working in a fast-paced startup, this role offers an opportunity to learn, innovate, and make a meaningful impact from day one.

What You'll Do:

• Interview customers to understand their business challenges, success stories, and industry insights.
• Create compelling customer stories, case studies, blogs, newsletters, videos, and thought leadership content.
• Plan, organize, promote, and host webinars, product demos, customer spotlight sessions, and virtual events.
• Plan, execute, and optimize integrated marketing campaigns across LinkedIn, Instagram, Facebook, YouTube, X, WhatsApp, email, webinars, and other digital channels.
• Manage the content and campaign calendar for product launches, feature updates, webinars, customer stories, and marketing initiatives.
• Repurpose customer interviews, webinars, and long-form content into reels, short videos, carousels, blogs, presentations, and social media content.
• Work closely with the Founder to build thought leadership and strengthen the eComSuite brand.
• Collaborate with Product, Sales, and Customer Success teams to convert customer insights into impactful marketing campaigns and content.
• Build relationships with customers, partners, creators, and industry communities to increase engagement, referrals, and brand awareness.
• Track campaign performance, analyze results, and continuously improve marketing effectiveness.
• Take ownership of marketing initiatives from idea through execution and reporting.

What We're Looking For:

• MBA with a specialization in Marketing.
• 0–3 years of experience in Content Marketing, Brand Marketing, Digital Marketing, Social Media Marketing, Community Management, or a related role.
• Excellent written, verbal, presentation, and interpersonal communication skills.
• Strong storytelling, interviewing, content writing, and creative thinking abilities.
• Comfortable speaking with customers, hosting webinars, and representing the company at virtual or in-person events.
• Good understanding of social media platforms, content marketing, and digital marketing fundamentals.
• Ability to independently plan, prioritize, and execute multiple marketing initiatives.
• Self-motivated, creative, organized, and eager to learn in a fast-paced startup environment.
• Strong interest in AI, ecommerce, SaaS, startups, and emerging technologies.

Preferred Qualifications:

• Experience creating blogs, newsletters, videos, webinars, podcasts, or social media campaigns.
• Internship or work experience in a SaaS, ecommerce, AI, technology, or startup company.
• Experience managing brand or company social media accounts.
• Familiarity with AI-powered tools such as ChatGPT, Claude, Canva, CapCut, Descript, Riverside, or similar platforms.
• Basic knowledge of LinkedIn Ads, Meta Ads, YouTube promotions, email marketing, SEO, or marketing analytics.
• Portfolio showcasing writing samples, social media campaigns, videos, presentations, or other creative work.

Why Join eComSuite?

• Work directly with the Founder and play a key role in shaping the voice, brand, and market presence of eComSuite.
• Own customer storytelling, webinars, content marketing, digital campaigns, and community initiatives from an early stage.
• Gain hands-on experience across brand marketing, digital marketing, AI, ecommerce, SaaS, and startup growth.
• Build marketing initiatives that solve real business challenges and create measurable business impact.
• Take ideas from concept to execution with significant ownership, autonomy, and learning opportunities.
• Be part of a fast-growing AI startup where your work directly influences customer success and company growth.

If you're curious, creative, and passionate about storytelling, marketing, and building meaningful customer relationships, we'd love to hear from you.

Qualified candidates are invited to apply with their resume and a brief description of relevant experience. eComSuite values diversity and is committed to creating an inclusive environment for all employees.

Please send your application to hr@ecomsuite.com